PACCS AMS ( alarm management server) is a versatile monitoring system that can act on input from alarm modules, personal alarms with location information, messages and data from handsets. Different actions can be taken for different types of input. For example, send a message with request for acknowledge, activate an output in the system, and send information to a third party. in fact with the customisation capability of the system applications are viable for sites from just a few users to organisations with hundreds of users.

When a PACCS NETcall receives an alarm, a chain of responses is initiated. First, information in the alarm is processed; for example, the location of a fixed alarm button is translated to a descriptive text. Then the information can be put together to a message sent to a pocket unit in the system. If a response has not been received within a pre-set time, further actions can be taken. Escalation of actions and monitoring and alert acknowledgement and reset are possible remote options.

Monitoring can be for single site or multiple site situations. Monitoring can be done by us, by security monitoring companies personnel or the client organisation or any combination of the above.